TO ENSURE YOU ARE GETTING THE RIGHT SERVICE AT THE RIGHT PRICE WE HAVE COMPILED A COMPARISON OF OUR CUSTOMER SERVICE LEVELS AND SERVICE OFFERINGS AGAINST OUR COMPETITORS.
WITH THIS COMPARISON YOU BE THE JUDGE AS EVERYTHING IS FACT AND IF YOU HAVE ANY QUESTIONS ABOUT ANYTHING LISTED FEEL FREE TO GIVE US A CALL. IN ADDITION DO SOME HOME WORK ON YOUR OWN AS THE LAST THING YOU WANT IS TO PAY FOR A SERVICE YOU ARE NOT GETTING OR HAVING A BIGGER LIABILITY TO DEAL WITH AND OF COURSE THAT USUALLY SURFACES AFTER ITS TOO LATE.
I KNOW AFTER COMPARING OUR SERVICES AND PROFESSIONAL EXPERIENCE WITH OUR COMPETITORS YOU WILL MAKE THE RIGHT CHOICE.
IF YOU CHOOSE SECURE PROTECTION SERVICES AS YOUR MAIN SECURITY PROVIDER WE WILL WORK WITH YOU TO ESTABLISH AND CUSTOMIZE A SERVICE THAT IS RIGHT FOR YOU. WE ARE COMMITTED TO ENSURE YOU ARE HAPPY WITH OUR SERVICES AND PROFESSIONAL MANAGEMENT TEAM AS WE WILL ASSIST YOU IN ANY WAY AND DEAL WITH ANY ISSUES THAT MAY ARRISE TO THE POINT OF CUSTOMER SATISFACTION AS OUR COMPANY IS VERY FOCUSED ON ENSURING OUR CLIENTELLE IS PLEASED OVER AND ABOVE YOUR EXPECTATIONS.
| SECURE PROTECTION SERVICES | COMPETITORS |
|---|---|
| LARGE PATROL FLEET (7 UNITS CURRENTLY TO DATE) GPS TRACKED AND MONITORED PATROL VERIFICATION. | 1 TO 5 CARS ON AVERAGE, SOME COMPANIES CLAIM TO HAVE A FLEET OF CARS BUT HAVE ONLY 1. ONE CAR DOES NOT CONSTITUTE AS A FLEET. SOME COMPETITORS MAY OR MAY NOT OFFER GPS TRACKING OF PATROL UNITS. |
| COMPUTER AIDED DISPATCH REPORTING SYSTEM (CAD) SECURED REPORTS IN YOUR EMAIL DETAILING EVENTS AND FINDINGS ON A DAILY BASIS DATE AND TIME STAMPING EACH REPORT. | WRITTEN REPORTS SOMETIMES HARD TO READ, MISSING CRITICAL INFORMATION OR NO REPORT AT ALL, REPORTS LEFT STUCK IN A FENCE, DOOR OR MAIL BOX FOR ANYONE TO READ JEOPRODIZING THE SECURITY OF THE CLIENTS FACILITY. |
| CRITICAL CLIENT INFORMATION DIRECTLY RELATED TO THE CUSTOMERS FACILITY SUCH AS ALARM CODES, CLIENT AND EMERGENCY CONTACT INFORMATION, ACCESS CODES AND KEY INFORMATION ARE ALL STORED ON OUR CAD SERVER WITH ACCESS ONLY TO SECURE PROTECTION PERSONNEL WHICH IS PASSWORD PROTECTED AND CHANGED ON TERMINATION OF ANY SECURE PROTECTION STAFF. | CRITICAL CLIENT INFORMATION STORED IN A PATROL VEHICLES BACK SEAT, IN A TRUNK OR LOOSE IN PUBLIC VIEW ON A CAR SEAT. |
| WE DO NOT OFFER K-9 SECURITY SERVICES DUE TO THE LIABILITY FACTOR CUSTOMERS AND STAFF COULD FACE. IN ADDITION THERE IS NO NEED FOR DOGS IN THE SECURITY FIELD. | POORLY TRAINED STAFF AND DOGS, IN ADDITION A HUGE LIABILITY TO THE HANDLER AND CUSTOMER. IF A NEGATIVE ENCOUNTER OCCURS WITH AN INDIVIDUAL AND THE SECURITY COMPANIES DOG CAUSES HARM TO THE INDIVIDUAL WHETHER OR NOT THEY ARE ON SITE UNLAWFULLY OR NOT THE HANDLER AND CUSTOMER IF IT OCCURS ON A CUSTOMERS PROPERTY ARE LIABLE FOR ANY INJURIES AND DAMAGE. (NOT THE SECURITY COMPANY) BY-LAW THE HANDLER IS RESPONSIBLE FOR THE CARE AND CONTROL OF THE DOG AT ALL TIMES. (THE COMPANY WILL NOT TELL THE STAFF THIS) |
| OVER 65 YEARS OF COMBINED MANAGEMENT EXPERIENCE FROM SECURITY GUARD WORK TO SITE AND MOBILE PATROL, FLEET SUPERVISION, STAFF SCHEDULING, TO MANAGEMENT. THIS HAS GIVEN US THE ADVANTAGE TO PROVIDE LEADERSHIP AND THE KNOWLEDGE TO RUN AND MANAGE A SUCCESSFUL SECURITY ORGANIZATION. | NO COMPETITORS MANAGEMENT TEAM HAS A HIGHER LEVEL OF EXPERIENCE. |
| CUSTOMER SERVICE LEVELS, POLICIES AND CORE VALUES ARE IN PLACE AND STRICKLY ENFORCED. WE ARE ALSO HONEST WITH OUR CUSTOMERS FROM THE INITIAL SALES MEETING TO THE CLOSING OF THE SALE AND THROUGHOUT THE CONTRACT TERM. | SOME COMPETITORS SALES REPRESENATIVES AND MANAGERS TELL THE CUSTOMER WHAT THEY WANT TO HERE TO CLOSE A SALE AND MAKE PROMISES THEY CANNOT DELIEVER. ONCE THE CONTRACT IS SIGNED YOU NEVER HERE FROM THEM. |
| IF WE SAY WE OFFER A SERVICE WE DO AND IF WE DO NOT OFFER A SERVICE WE WILL STATE THAT WE DO NOT AND MAY DIRECT THE CUSTOMER TO SOMEONE WHO DOES. | SOME COMPETITORS ARE OFFERING SERVICES IN THE SECURITY INDUSTRY THAT DO NOT EXIST SUCH AS RADAR ENFORCEMENT, BYLAW SERVICES AND IN SOME CASES HAVE PICTURES OF ARMED GUARDS ON THEIR WEB SITES GIVING THE VIEWER A FALSE IMPRESSION OF SERVICES THAT CURRENTLY DO NOT EXIST IN THE SECURITY INDUSTRY IN ALBERTA. |
| WE ARE PROACTIVE AND DEAL WITH ISSUES TO ENSURE THE PROTECTION AND WELL BEING OF A CLIENTS PROPERTY, STAFF, VISITORS AND ASSETS ARE PROTECTED. WE WILL REMOVE VAGRANTS, DEAL WITH TRESPASSERS AND HANDLE UNLAWFULL ACTIVITY. | MOST COMPANIES ARE HANDS OFF TYPE ORGANIZATIONS AND WILL NOT DO ANYTHING OTHER THAN OBSERVE AND REPORT. THEY WILL NOT REMOVE VAGRANTS OR EVEN SPEAK TO THEM AND ALLOW THEFTS AND OTHER CRIMINAL ACTIVITY TO OCCUR AS THE COMPANY HAS A STRICTED OBSERVE AND REPORT ATTITUDE AND IN THEIR POLICIES THE GUARDS ARE TOLD TO DO NOTHING AND WILL BE TERMINATED IF THEY DO. |
| CHECK OUT THE SECTION ABOUT US REGARDING THE INDUSTRY LEADERS AND WHAT EXACTLY IT MEANS. OUR COMPANY FALLS UNDER ALL ASPECTS OF A TRUE LEADER IN THE SECURITY INDUSTRY. | EVERY COMPETITORS WEB SITE CLAIMS THERE THE LEADER IN THE SECURITY INDUSTRY EVEN IF THEY STARTED THEIR BUSINESS YESTERDAY BUT REALLY HAVE NO IDEA WHAT IT MEANS AND WHAT STEPS NEED TO BE TAKEN TO BECOME A LEADER. IT IS EASY TO STATE ONE IS THE LEADER BUT IT IS ANOTHER STORY TO BE THE LEADER IN THE SECURITY INDUSTRY. BEING A LEADER IS MORE THAN JUST WORDS ON A WEB SITE. |
| ALL OF OUR STAFF GOES THROUGH AN EXTENSIVE HIRING PROCESS AND IF SELECTED THEY GO THROUGH AN EXTENSIVE TRAINING COURSE. ALL NEW SECURITY PERSONNEL ARE SCREENED AND TRAINED THE SAME WAY REGARDLESS OF THEIR EXPERIENCE. WE DO NOT WANT ANYONE BRINGING ANY BAD HABITS OVER FROM ANOTHER SECURITY COMPANY THEY MAY HAVE PREVIOUSLY WORKED FOR. | EVERY COMPETITORS WEB SITE STATES ALL STAFF ARE HIGHLY TRAINED BUT YET IN MOST CASES STAFF ARE HIRED ON THE SPOT AND PLACED AT A SITE OR IN A PATROL VEHICLE WITH LITTLE TO KNOW TRAINING REGARDLESS OF THE SECURITY OFFICERS EXPERIENCE. BELIEVE IT OR NOT FROM THE EXPERIENCE OF SPS MANAGEMENT WE HAVE SEEN GUARDS FROM OTHER COMPANIES WHO DO NOT EVEN KNOW HOW TO CHECK A DOOR PROPERLY AND THEY SAY HIGHLY TRAINED, HIGH LIABILITY IS MORE LIKE IT. SOME COMPANIES OFFER CASH DAILY CAUSE THERE DESPRITE AND NEED A WARM BODY IN PLACE TO JUST GET THE SHIFT COVERED. THIS TYPE OF UNPROFESIONAL PRACTICE IS A HUGE LIABILITY TO CLIENTS. |
| IF APPLICABLE SECURITY WARNING SIGNS ARE POSTED STRATIGICALLY AROUND A SITE PERIMETER FENCELINE AS AN ADDED DETERANT FOR ADDITIONAL PROTECTION AND PIECE OF MIND TO THE CUSTOMER. WE DO THIS AT NO COST TO THE CUSTOMER. | MOST COMPANIES DO NOT PUT ANY SIGNAGE ON A SITE OR SOME SIGNS ARE TO SMALL AND FEW AND FAR BETWEEN TO MAKE ANY DIFFRENCE MAKING IT POINTLESS. |
| WE OFFER COMPETITIVE RATES FOR ALL OUR SERVICES AND PROVIDE EXCEPTIONAL SERVICE TO OUR CUSTOMERS. WE ENSURE THERE IS OPEN COMMUNICATION BETWEEN OUR MANAGEMENT TEAM AND OUR VALUED CLIENTS. | IN SOME CASES COMPETITORS OFFER WAY BELOW AVERAGE AND SURE THE PRESPECTIVE CLIENT MAY BE GETTING A GOOD DEAL BUT DO NOT BE SURPRISED IF THEIR EVEN CHECKING OR DOING ANYTHING AS PER THE CUSTOMERS REQUEST. OR SOME COMPETITORS ARE OFFERING WAY ABOVE THE MARKET VALUE FOR RATES AND CLAIM TO BE GIVING EXCEPTIONAL SERVICE. GENERALLY THOSE COMPANIES ARE NICKLE AND DIMING THEIR CUSTOMERS AND TELLING THE CUSTOMER WHAT THEY WANT TO HEAR. ONCE A CONTRACT IS SIGNED THE ONLY COMMUNICATION THE CLIENT HAS WITH THE SECURITY COMPANY IS AN INVOICE THAT IS MOST LIKELY PAST DUE BEFORE YOU GET IT SO THEY CAN COLLECT QUICKLY. |
| WE ARE BUSY ENSURING OUR CUSTOMERS ARE HAPPY AND CONCENTRATE ON SERVICING THEIR NEEDS. | IN SOME CASES COMETITORS ARE SO BUSY LOOKING FOR FAULTS OF OTHER SECURITY COMPANIES TO MAKE THEMSELVES LOOK BETTER AND NOT CONCENTRATING ON THEIR OWN BUSINESS. |
| WE PROVIDE PARKING ENFORCEMENT SERVICES THAT ATTRACTS SOME CUSTOMERS WHO HAVE PARKING ISSUES SUCH AS FIRELANE AND NO PARKING ZONES OCCUPIED BY VEHICLES. WE WILL TICKET THESE OFFENDERS WITH A FINE TACKED ON. THIS SERVICE WORKS TO THE CLIENTS ADVANTAGE WITH NO LIABILITY ISSUES. | MOST COMPANIES DO NOT OFFER THIS SERVICE. THE ONES THAT DO STATE ON THEIR WEB SITE THAT THE TICKETS THEY ISSUE ARE ENFORCABLE BY LAW AND REPEAT OFFENDERS WILL BE TOWED. (THIS COULD NOT BE FURTHER FROM THE TRUTH AS ONLY CITY PARKING CONTROL AND POLICE TICKETS ARE ENFORCABLE.) TOWING A VEHICLE WITHOUT THE APPROVAL OF THE POLICE / PARKING AUTHORITY IS THEFT WHICH COULD END UP MAKING THE CLIENT RESPONSIBLE FOR ALL COSTS INVOLVED. |
| WE ARE MORE THAN HAPPY TO PROVIDE FOR YOU CURRENT AND PAST CUSTOMER REFRENCES. | SOME SECURITY COMPANIES POST CLIENT TESTIMONIALS ON THEIR PAGE. IN 95% OF WRITTEN TESTIMONIALS ON COMPANY WEB SITES ARE WRIITEN BY A REPRESENATIVE OF THE SECURITY COMPANY TO PREVENT CUSTOMERS FROM GETTING REAL REFRENCES WHICH ALSO BOOSTS A FALSE LEVEL OF CUSTOMER SATISFACTION. |
| SECURE PROTECTION SERVICES HAS A LIVE DISPATCH CENTER THAT IS MANNED 24 HOURS PER DAY ANSWERING PHONE CALLS, DEALING WITH CLIENT REQUESTS, DISPATCHING CALLS FOR SERVICE ETC. CUSTOMERS ARE WELCOME TO ATTEND OUR OFFICE ANYTIME TO SEE WHAT WE HAVE IN PLACE AND HOW IT WORKS. | SOME COMPANIES CLAIM TO HAVE A 24/7 DISPATCH CENTER BUT YET YOU GO BY THEIR OFFICE AND NO ONE IS THERE. IN REALITY THEY HAVE A PATROL DRIVER CARRY A CELL PHONE AND CALL THIS A LIVE DISPATCH CENTRE. (NOT EVEN CLOSE) |